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1. Information We Collect

When you visit our website or place an order, we collect certain information to provide you with the best possible shopping experience. This includes personal information such as your name, email address, delivery address and telephone number provided during the checkout process.

We also collect technical information, including your IP address and cookies, to improve the performance and functionality of our website.

Important: We do not store your credit or debit card details. All payments are securely processed through trusted third-party payment providers using encrypted technology.

2. How We Use Your Information

We use your personal information solely to process and deliver your orders, provide updates regarding your purchase and respond to customer service enquiries.

If you have chosen to receive marketing communications, we may also send you promotional emails and newsletters. You may unsubscribe from these communications at any time.

We also use your information to improve our website, enhance your shopping experience and help prevent fraudulent activity.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure or misuse.

Our website uses Secure Socket Layer (SSL) encryption to protect all data transmitted online.

Whilst no method of data transmission over the internet can be guaranteed to be completely secure, we follow recognised industry standards to safeguard your personal information at all times.

4. Sharing Information with Third Parties

We do not sell, trade or otherwise disclose your personal information to third parties.

However, we may share your information with trusted service providers who assist us in operating our website and fulfilling our services, such as courier companies responsible for delivering your orders. These providers are required to keep your information confidential and use it solely for the services they perform on our behalf.

5. Your Rights

If you are a customer in the United Kingdom, you have the right to:

• Request access to the personal information we hold about you;

• Request that inaccurate or incomplete information be corrected;

• Request the deletion of your personal information where applicable under UK data protection laws.

To exercise any of these rights, please contact us at:

Email: carine.support@gmail.com

6. Cookies

Our website uses cookies to remember the items in your shopping basket and to help us understand how visitors use our website, allowing us to continually improve our services.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of our website and may impact your overall browsing experience.